(the four of us were certainly not intoxicated -again two drinks in 8 hours ,nor rude.we tipped the bathroom attendant, the server when came around, even the lady taking the trash out, so are very accommodating and appreciative of service staff). Visit lots of casinos across the US each year and know that sometimes have to go to bar to buy drinks but when bartender would not sell to us nor provide water, we were sincerely perplexed and felt discriminated against?. Hotel online looked nice and even all four of us received free dinner buffet which was fine. Would not even provide water in bottle or glass?. This Monarch had great service at the 2407 breakfast restaurant and the Guest Services, but in the casino, we were there over 4 hours before being offered a drink (or even seeing a server) even after asking multiple employees who assured us someone would be soon?. Also played at Gilpin which had incredible servers and staff. Stayed and played also at Ameristar which gave free water and had many casino servers.
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